Shop Policies

Introduction

 

All of my handmade jewelry uses natural gemstones, swarovski crystal and glass beads with Sterling Silver, 14kt Gold Fill, or silver plated findings. This is clearly stated in the item description. Where possible the finding are handmade as well.

Jewelry will come gift wrapped and ready for giving, or to keep as a special present to yourself!!

You may also find Vintage jewelry items for sale on this site, all of these items will be sold as seen. All will be in very good usable condition but may show some slight wear, bearing in mind they are gently used and not new. A good description will be given.

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CARING FOR YOUR GEMSTONES

It is usual for many gemstones to be enhanced to improve their appearance for color, clarity etc., this can take the form of dying for a better color, heat treatment, filling of fissures in the stone to improve appearance (this happens frequently with ruby and emerald).  For this reason care should be taken when cleaning your gemstones.   Refer to the Guide on Gemstone Care for more information.

Payment
Information
Your new purchase will be shipped once payment has been cleared through Paypal.

PayPal is the popular accepted payment method: You may pay with PayPal using a debit or credit card. No PayPal account or enrollment is necessary. Just proceed through checkout and click on “CONTINUE” right next to the Credit Card symbols on the bottom of Checkout page.

Orders which are not paid, will be delayed until payment is received.

Upon payment, you will receive an automated email from PayPal that confirms your invoice, along with tracking info.

If you wish to send a gift to a different address, please send me an e-mail. My email address can be found on your transaction page.

Please feel free to contact me if you have any questions regarding your order. I will be happy to assist you.
Shipping
Information

+++ UNITED STATES Customers +++

Shipping Methods: USPS First-Class Mail, or Priority Small Flat Rate Box

All United States orders are shipped with USPS Electronic Delivery Confirmation.

(Important: Please note that I reserve the right to neither reship or refund if a package is confirmed as delivered by USPS.)

Estimated shipping time can be expected within 5-7 business days.

Insurance Fees within the United States
(Fee, in addition to postage and other fees, for merchandise insurance liability)

Fee . . . . . . . . . . Insurance Coverage
$1.65 ……………. $0.01 to $50
$2.05 ……………. $50.01 to $100
$2.45 ……………. $100.01 to $200

Insurance is highly recommended and can be purchased for an additional charge. If you would like to purchase insurance for your order, please contact me and I will add it to your invoice. I am not responsible for lost or damaged packages while in transit.

 

+++ INTERNATIONAL customers +++

Shipping Method: Standard International Airmail, or Expedited International Flat Rate Small Box

I ship to US, Canada and the United Kingdom.  If you live outside these areas please contact me by email for further details and costs.

Refunds &
Exchanges

If you are not happy with your purchase, please contact me and we will work it out. I take each case separately. Vintage items are sold as is, as found, because they are used and because of their age.

I try to represent the item as accurately as possible and I want you to be 100% happy with your item. However, if for any reason you are not, do contact me for assistance before returning the goods.

All goods must be returned in their original packaging at the buyers expense. Please obtain proof of posting.

Any refunds will be issued via Paypal for the cost of the item only, (shipping charges are non refundable).